Now that you’ve run through all the steps of this course, you should have a fully functional internal knowledge base that your team can start using. It’s almost time to unveil your work to the rest of the team ✨
Before we get to inviting your entire team, let’s take a look at User Roles and Permissions, which give you control over writing and reading access for other members of your team.
User roles allow you to decide what kind of writing access each of your users should have to your account. Here’s an overview of each:
Our general advice is to give as many people as possible permission to create and update pages.
As we’ve mentioned throughout this course, knowledge sharing is a team sport. Everyone on your team is likely an expert in something, and allowing them to contribute information and update pages will help you capture your team institutional knowledge and keep it updated.
If you do need to lock down pages, here are some suggested permission from us:
Note bene: User Role permissions are only available on the Scaling plan. If you’d like access to them, you can upgrade on your billing page or talk to a Tettra team member.
Page Viewing Permissions give you even more control over what your users are able to see within your account.
Visibility is controlled on the category level, meaning any page stored within a category will take on that category’s permissions. The available category permissions are:
We recommend practicing transparency and giving access to as much information as possible. When every team has access to the same information as executives, everyone is empowered to make the best decisions possible.
Of course, there is information that you probably can’t share, like salary information. Invite-only categories are recommended for such a situation.
Page locking: Looking for a way to lock edits for a particular page? By locking a page, you ensure that only the page owner and account admins can make any edits. Your other users will still be able to see this page, but they won’t be able to make any updates
To lock a page, click the ⋮ while editing a page, then choose Only page owners and admins.
Sharing a specific page: You can share specific pages to people in Slack. You can also send a page via email or create a shareable link that makes the page viewable to anyone with the url.
To create a shareable link, click the Share button on any page, then choose
Give yourself a clap, because you’ve reached the end of the course. You’re ready to invite the rest of your team to Tettra. Great work making it easier for your team to share knowledge to grow and thrive together.
You can use the same invite flow that we used to invite your Knowledge Holders, or you can read more about inviting users here.
To make inviting users easier for you, here are some pro tips:
It’s also smart to set either the initial page your teammates land on to your Why We’re Trying Tettrapage or create a new page called What is Tettra. That way, when your team lands in the account, they’ll have some context about the tool.
Finally, we put together these helpful collections of Getting Started resources for you to share with your team:
