Tettra Customer Service Response ScriptsUse these script templates to craft your own responses to common customer inquiries. Many pages contain more than 1 script to use. Account Access Issues Response ScriptAcknowledging Frustration & Difficulties ScriptsAddressing Specific Product/Service Q’s ScriptsCancellation Request Due to Non-Usage ScriptClosing the Conversation ScriptsComparison with CompetitorsComplaint About Service Downtime Response ScriptData Security Concerns Response ScriptDifficulty Understanding the Software Response ScriptDissatisfaction with Service Update Response ScriptEscalating Issues ScriptsFeedback on Product Complexity ScriptGreeting and Introduction ScriptsHandling A General Inquiry ScriptsHandling Complaints and Dissatisfaction ScriptsHandling Refunds, Returns, and Damages ScriptsPricing Confusion Response ScriptProcessing Orders and Transactions ScriptsQuestions About Integrations Response ScriptRequest for Features Not Available Response ScriptRequest for Feedback or Review ScriptsRequest for Refund Outside Policy ScriptSlow Response Times ScriptTechnical Support and Troubleshooting Scripts